Restaurante Los Alcatraces, nestled in the vibrant heart of Cancun, delivers an authentic taste of Mexico that delights both locals and visitors. The reviews speak volumes about this culinary treasure. Patrons rave about the mole, a standout dish that features two exquisite variations: the rich chocolate-infused brown mole and the aromatic green mole made with pumpkin seeds. Salvia Jolles passionately recommends the seasonal specialities, like chiles en nogada in summer and romeritos during Christmas, which showcase the chef's dedication to traditional flavors.
Beyond the food, the warmth of the service shines through. Reviewers like D W highlight the staff's friendly demeanor, particularly the English-speaking gentleman who enhances the dining experience for non-Spanish speakers. The casual yet inviting atmosphere encourages guests to try standout dishes like fried tacos and fruit tart, which are consistently described as "amazing." A visit to Los Alcatraces is more than just a meal; it’s a heartfelt journey through Mexico's culinary heritage. With great food, friendly service, and reasonable prices, it’s a must-try for anyone in Cancun seeking an authentic Mexican dining experience.
Amenities and More
Service options
No-contact delivery
Delivery
Takeaway
Dine-in
Highlights
Great coffee
Great dessert
Popular for
Breakfast
Lunch
Solo dining
Accessibility
Wheelchair-accessible entrance
Wheelchair-accessible seating
Offerings
Coffee
Food
Quick bite
Dining options
Breakfast
Brunch
Lunch
Dessert
Seating
Amenities
Toilet
Atmosphere
Casual
Cosy
Quiet
Trendy
Crowd
Groups
Tourists
Planning
Accepts reservations
Children
Good for kids
High chairs
Parking
Free of charge street parking
Free parking lot
Parking
Photos
Reviews For Restaurante Los Alcatraces
Salvia Jolles
Jun 30,2025
Absolutely everything they cook there is delicious. Authentic Mexican food, the mole is incredible, and they have also seasonal favourites, like chiles in nogada at the end of summer and the most delicious romeritos for Christmas.
D W
May 14,2025
it was a little hard to find but the food is very local and yummy, the gentleman in there speaks english and the service as warm and friendly friendly, don’t be afraid to go in and try ! ask for mole, fruit tart and friend tacos! those are amazing!
Kristine Viksne
May 11,2025
Great place to eat mexican food. Amazing service and food.
Pinar Dincer
May 5,2025
Delicious local food and very friendly staff. We had chicken with mole sauce. There are two types of mole. Brown is chocolate and spices and green is pumpkin seeds and spices. We also had minced meat stuffed with green pepper. As dessert, we had Mexican creme brulee and fruit pie. Everything we had was delicious! I strongly recommend this place.
mg ds
Apr 13,2025
As we are from Belgium it is difficult to order but the manager noticed we only speak English and made time to translate and describe everything for us. Great food, great service and great prices!
Lena Sterne
Apr 2,2025
Wonderful Mexican style cafeteria. The food was amazing, fresh and delicious. Staff speaks just enough English to muddle through. You can easily have full meal, entre, 2 sides, a cup of soup and a drink for about 200.
Victor Yang
Mar 26,2025
Great authentic Mexican food. Would highly recommend. Owner is very friendly and speaks good English.
Tom Bower
Mar 11,2025
Excellent service with a friendly owner who speaks English and can help you navigate the menu. The food is also excellent and great value. A true gem in Cancun downtown.
Reviews For Restaurante Los Alcatraces